Refund and Returns Policy


IGNOU Solution House Refund Policy

Thank you for purchasing from We value our customers and aim to provide the best possible products and services. Please take a moment to read our refund policy to understand the terms and conditions of our business.

  1. General

    All our IGNOU Solved Assignments, Guess Papers, and Projects are in PDF format. Please ensure your device can open these files before purchasing.

  2. Refunds

    Since our products are digital and are instantly available after purchase, we typically do not offer refunds. However, we understand that there might be exceptional circumstances where a refund may be justified.

  3. Exceptional Circumstances

    Exceptional circumstances for a refund include:

    • The same IGNOU solved assignment, guess paper, or project was purchased twice by mistake.
    • The purchased product was not as described on our website.
    • You received an incorrect product.

    Please note, in these cases, the request for a refund should be submitted within 48 hours of the purchase.

  4. Non-refundable Circumstances

    Refunds will not be provided in the following situations:

    • You change your mind after purchase.
    • You purchased the product by mistake and the product has already been downloaded.
    • You fail to verify the details of the product before purchase.
    • The product did not meet your expectations.
  5. Refund Process

    To request a refund, please send us an email at with the subject line “Refund Request”. Include your order number, the email address used for the purchase, and a detailed explanation of the reason behind your refund request. Our team will investigate the issue and respond within 3 business days. If the refund is approved, it will be processed within 7-10 business days, and the amount will be refunded to the original method of payment.

  6. Contact Us

    If you have any questions about our refund policy or if you want to request a refund, please contact us at:

Please note that our customer service team is available from 9:00 AM to 6:00 PM from Monday to Saturday, except on public holidays. We will make every effort to respond to all customer service inquiries within 24-48 hours.

We, at IGNOU Solution House, reserve the right to modify this refund policy at our discretion at any time. Any changes will be updated on our website and will become effective immediately upon posting.

Note: By purchasing from our website, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We urge our customers to reach out to us with any questions or concerns before making a purchase to avoid any misunderstanding in the future.

  1. 100% refund if the assignment delivered to you is wrong or if it has the wrong content.

  2. Feel free to get in touch with us at 7982987641 for any concerns or issues

  3. If there is an issue with a particular answer in the assignment, the student’s final liability is for the student to research and write the correct answer. Our solutions are meant to be as a reference only
  4. For assignments that provide an option for the number of answers to be written, only the minimum compulsory questions are covered for the best marks.
  5. For assignments that provide an option for the number of answers to be written, only the minimum compulsory questions are covered for the best marks.
  6. We Make Assignments with the help of IGNOU books & Internet.